Privacy Policy

The purpose of this Online Privacy Policy (this “Privacy Policy”) is to inform you about the types of information we gather online about you when you visit the Al’Fez site (“our site”), how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information. This Privacy Policy, together with the terms of use posted on this Website set forth the complete rules and policies governing the use of our Website. Please return to this Website and review this Privacy Policy from time to time, as it may be changed without notice. Any changes will be effective immediately upon the posting of the revised Privacy Policy on this Website. In accessing and using this Website, you consent to the terms set forth in this Privacy Policy and the Terms of Use.

Al’Fez, together with its affiliates, subsidiaries, agents and licensors (collectively, “We”) are committed to protecting and respecting your privacy and personally identifiable information.

Information gathering

We may collect and process the following two types of data about you:

Personally Identifiable Information You Provide: As a general policy, we do not automatically collect your personally identifiable information when you visit this Website. In certain circumstances, we may request, allow or otherwise provide you an opportunity to submit your personally identifiable information in connection with a feature, program, promotion or some other aspect of our Website. For instance, you may choose to provide your name, mail address, e-mail address, and phone number in connection with a contest entry or coupon request, provide your email address to opt-in to receive email communications, provide certain demographic information about you (e.g., age, gender, purchase preference, usage frequency, etc.) when participating in a survey or joining a club, or post a product rating and recommendation on our Website. Whether or not you provide this information is your choice; however, in many instances this type of information is required to participate in the particular activity, realize a benefit we may offer, or gain access to certain content on our Website.

Non-Personal Information You Provide & We Collect: In certain circumstances, you may provide us non-personal information. We also automatically collect certain non-personal information from you when you access our Website. Non-personal information does not personally identify you. This information can include, among other things, your IP address, the type of browser being used (e.g., Internet Explorer, Firefox, Safari, etc.), the operating system you are using (e.g., Vista, Windows XP, Macintosh OS, etc.), the domain name of your Internet service provider (e.g., Rogers, Bell, etc.), and the number of users that visit a specific page on the Website and the character and duration of such visits.

Children

The features, programs, promotions and other aspects of this Website requiring the submission of personally identifiable information are not intended for children. We do not knowingly collect personally identifiable information from children under the age of 13. Certain benefits of this Website may be constricted to adults over the age of majority in their province/territory of residence.

IP addresses

An IP address is a number that’s automatically assigned to your computer whenever you’re surfing the web. Web servers automatically identify your computer by this IP address. We reserve the right to collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies

For the same reason, we may obtain information about your general internet usage by using a “cookie file” which is a small file transferred by a website and stored on the hard drive of your computer. Cookies contain information that is transferred to your computer’s hard drive. They help us to improve our site and to deliver a better and more personalised service. Some of the cookies we use are essential for the site to operate, and we may provide our analysis and certain non-personally identifiable information to potential partners, advertisers (who may use this information to provide advertisements tailored to your interests) or other third parties, but this will not involve disclosing any of your personally identifiable information. Please note that advertisers that serve advertisements on our website may also use their own cookies and these are subject to the advertiser’s privacy policies, not this Privacy Policy.

If you register with us or if you continue to use our site, you agree to our use of cookies. You can block cookies by activating the setting on your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be to access all or parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies as soon you visit our site.

Except for essential cookies, all cookies will expire after the expiry period.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Uses made of the information

We use information held about you in the following ways:

  • To ensure that content from our site is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our service, when you choose to do so.
  • To notify you about changes to our service.

If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you.

If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this.

If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data.

Disclosure of your information

We have implemented security measures we consider appropriate and reasonable to protect against the loss, misuse and alteration of the information under our control. Please be advised, however, that while we strive to protect your personally identifiable information and privacy, we cannot guarantee or warrant the security of any information you disclose or transmit to us online and are not responsible for the theft, destruction, or inadvertent disclosure of your personally identifiable information.

We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Al’Fez or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Al’Fez, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@alfez.ca.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.

Contact

You may contact us as provided below if: (a) you have questions, comments and requests regarding this privacy policy; (b) wish to make corrections to any personally identifiable information you provided or request that we delete any such personally identifiable information; or (c) want to opt-out from receiving future promotional correspondence from us, please email info@alfez.ca.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Al’Fez.